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21 casino taking a long time to approve withdrawal


Jackpearce92

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Hi all I withdrew 4K 2 days ago from 21casino.com and it’s still waiting for approval?! I have spoke to them through live chat and they have told me it takes 2 to 4 days? Any help would be appreciated. 

My account is verified and I have withdrew from there many times and it has never took this long.

username for account is jackpearce92.

Thanks!

Edited by Jackpearce92
Didn’t specify which casino.
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Hey Jack,

Paul raised this to me today and it’s been sorted and I can confirm it’s now paid.  The first withdrawal was refused by your back due to being an expired card. It was slow communication on our part in informing you to request it again, sorry for that. 

  • Good Luck! 2
  • Keeemon 3
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Thanks to Paul and 21casino.

resolved the issue pretty much instantly and it was entirely my fault anyway. (I withdrew the balance to my old card details) 

21 then gave 50 free spins on book of dead as a goodwill gesture.

big respect for paul and 21 sorting it so quickly.

  • Good Luck! 1
  • Keeemon 3
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