Jackpearce92 53 Posted July 10, 2019 (edited) Hi all I withdrew 4K 2 days ago from 21casino.com and it’s still waiting for approval?! I have spoke to them through live chat and they have told me it takes 2 to 4 days? Any help would be appreciated. My account is verified and I have withdrew from there many times and it has never took this long. username for account is jackpearce92. Thanks! Edited July 10, 2019 by Jackpearce92 Didn’t specify which casino. Share this post Link to post Share on other sites
centipede 6,888 Posted July 11, 2019 I think Paul said about sorting this today, but ill tag @JackSparks too 1 Share this post Link to post Share on other sites
JackSparks 159 Posted July 11, 2019 Hey Jack, Paul raised this to me today and it’s been sorted and I can confirm it’s now paid. The first withdrawal was refused by your back due to being an expired card. It was slow communication on our part in informing you to request it again, sorry for that. 4 2 Share this post Link to post Share on other sites
Jackpearce92 53 Posted July 11, 2019 Thanks to Paul and 21casino. resolved the issue pretty much instantly and it was entirely my fault anyway. (I withdrew the balance to my old card details) 21 then gave 50 free spins on book of dead as a goodwill gesture. big respect for paul and 21 sorting it so quickly. 4 1 Share this post Link to post Share on other sites
howfin 4,264 Posted July 11, 2019 The only thing i hated at 21 was withdraw times but glad you got it sorted, lotta money to withdraw so be sure to limit yourself and spend it on something nice 2 1 Share this post Link to post Share on other sites
Jackpearce92 53 Posted July 11, 2019 I’ve never usually had a problem I usually had winnings in my account the day after withdrawal. Thanks bud il be taking the missus and kids on holiday I think! 2 2 Share this post Link to post Share on other sites