Davina Posted May 16, 2022 Share Posted May 16, 2022 Morning gents and ladies not a complaint as such but having difficulty making a withdrawal from race casino I did a few deposits and then thought I best get verified before I go any further got my account verified box is green and saying verified sent in addressed letter driving license etc all good. Made a deposit of a 100 win about 110 decided to withdraw 210 pending for a while then got the dreaded email withdrawal declined email saying two things your bank has declined the withdrawal but in the same breath we haven’t had bank documents. log onto online banking send them over they tell me to withdraw again and should be good used the same bank account etc to withdraw had another email to say declined by bank again and can I try through trustly I have just done this wait to see what happens anyone had similar? Slightly annoyed I was allowed to deposit no problem now I’m trying to make a small profit withdrawal there seems to be “problems” thanks for any replys Quote Link to comment Share on other sites More sharing options...
Solario333 Posted May 16, 2022 Share Posted May 16, 2022 Race casino is licensed in Malta, and also UKGC licensed so it is likely that you will be paid. Probably the process may take a while for the first withdrawal as documents submitted are reviewed but then it will most likely be much smoother on the next withdrawal . 2 weeks is often the standard of delay for a 1st withdrawal ..... Be patient and submit docs as requested and you should have no problem . Quote Link to comment Share on other sites More sharing options...
MrUKHackz Posted May 16, 2022 Share Posted May 16, 2022 @Davina Are you with Barclays by any chance as lots of casinos have been having issues with withdrawals to this bank the last week, it will of course be sorted and rest assured Race will pay you. It's not like there asking for SOW or stalling, they sound like there trying to help. All the best Quote Link to comment Share on other sites More sharing options...
ISlot Posted May 16, 2022 Share Posted May 16, 2022 3 hours ago, MrUKHackz said: @Davina Are you with Barclays by any chance as lots of casinos have been having issues with withdrawals to this bank the last week, it will of course be sorted and rest assured Race will pay you. It's not like there asking for SOW or stalling, they sound like there trying to help. All the best Natwest also still waiting to withdraw from last Monday 1 Quote Link to comment Share on other sites More sharing options...
Davina Posted May 17, 2022 Author Share Posted May 17, 2022 17 hours ago, ISlot said: Natwest also still waiting to withdraw from last Monday Cheers hackz all sorted went through trustly and sent in statement and it went through 1 Quote Link to comment Share on other sites More sharing options...
Davina Posted May 17, 2022 Author Share Posted May 17, 2022 21 hours ago, MrUKHackz said: @Davina Are you with Barclays by any chance as lots of casinos have been having issues with withdrawals to this bank the last week, it will of course be sorted and rest assured Race will pay you. It's not like there asking for SOW or stalling, they sound like there trying to help. All the best Cheers hackz all sorted went through trustly and sent in statement and it went through 1 Quote Link to comment Share on other sites More sharing options...
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