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How long....? White hat gaming can f**k off.


ryans_slots

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So back in march this year I had an email from dreamjackpot:

Dear Mr Jefferies,
Here at $brandwhg, we are dedicated to ensuring our customers are gambling responsibly and as such we do monitor our customer accounts.
Based on this recent review we here at $brandwhg, feel you may not be in full control of your gambling and as such we would not be comfortable in allowing you to continue gambling with us, following this we have applied a 6-month self-exclusion to your account.


Ok fine...... 6 month timeout cool off from £30-£50 deposits......... sure thing......... I accepted it, I waited until 5th of October to go to live chat to try get my accounts re-opened and its 23rd of November today and still no update email, call NOTHING!

I find it very amusing that they use the excuse of '' You may not be in full control of gambling YET THEY ADDED A 6 MONTH EXCLUSION RATHER THAN A PERM EXCLUSION? ''

Also they state we would not be comfortable in allowing you to gamble but still..... 6 month exclusion......?

I actually liked WHG brands I didn't before as bonus abuse or wins getting voided with bonuses but I did like to support streamers I.e rolla at 21 and other people etc.
Can people actually understand why I play on __________ them sites now. because of the UTTER bs headaches like this 49 days? lol Yh ok pal.

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2 minutes ago, ryans_slots said:

meaning

My bad, I didn't read the whole thing. Seems weird they won't let you play again after 6 months.

I understand why you play on ... sites, but there was probably a good reason why they applied self-exclusion to your acc.

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1 minute ago, Fudge said:

My bad, I didn't read the whole thing. Seems weird they won't let you play again after 6 months.

I understand why you play on ... sites, but there was probably a good reason why they applied self-exclusion to your acc.

I honestly think it was bonus abuse like all WHG sites e.g £200 + £200 but rather than an actual gambling issue I hardly deposited I just took advantage of welcome bonuses mostly.
Stake has nothing to do with it as I registered after WHG sites were gone I was all for UK sites until things started to go wrong in UK.

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34 minutes ago, ryans_slots said:

To me it just doesn't make sense in terms of '' We think ur a gambling addict '' But hey come back in 6 months....... :face_with_rolling_eyes:

I have a feeling you're no longer welcome at there brands mate, I also don't have a contact at Dream Jackpot, although WH share the platform they are all managed individually as independent casinos. 

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6 hours ago, MrUKHackz said:

I have a feeling you're no longer welcome at there brands mate, I also don't have a contact at Dream Jackpot, although WH share the platform they are all managed individually as independent casinos. 

I don't actually care about Dream jackpot 1 bit but I do other casinos on the platform, its the network block that I need back not the dreamjackpot account.

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Guest Chair Slots

Sometimes people don't give you the real reason why they don't want you to be with them mate.

When I dumped the last bird I went out with I said it was cos I just wanted some time on my own, but really it was cos she was a frigid bitch.

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52 minutes ago, Chair Slots said:

Sometimes people don't give you the real reason why they don't want you to be with them mate.

When I dumped the last bird I went out with I said it was cos I just wanted some time on my own, but really it was cos she was a frigid bitch.

It’s when a bird says “It’s not you it’s me” you know right there you have been a shite ride, she would be kinder saying your an ugly fucker and I hate you, at least that leaves ya with a shred of dignity.

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Guest Chair Slots
1 hour ago, Blacko said:

It’s when a bird says “It’s not you it’s me” you know right there you have been a shite ride, she would be kinder saying your an ugly fucker and I hate you, at least that leaves ya with a shred of dignity.

So what's happening here is Ryan is currently cheating on his bird (White Hat) with a proper dirty scuzzy tramp (crypto casinos). No wonder she doesn't want him, he must've picked up all sorts of STD's from there.

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  • 4 months later...

Here at $brandwhg, we are dedicated to ensuring our customers are gambling responsibly and as such we do monitor our customer accounts as well as all player correspondence.

Based on this recent review and combined with comments made in your most recent correspondence, we here at $brandwhg, feel you may not be in full control of your gambling and as such we would not be comfortable in allowing you to continue gambling with us, following this we have applied a 5 year self-exclusion to your account. Whilst self-excluded we will do all we reasonably can to ensure you do not open any new accounts across our network during this period of self-exclusion.

I lost £150 last week and received this after a telephone call, absolute BS. shame i actually liked 21casino

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3 hours ago, Andrewbigbucks said:

Here at $brandwhg, we are dedicated to ensuring our customers are gambling responsibly and as such we do monitor our customer accounts as well as all player correspondence.

Based on this recent review and combined with comments made in your most recent correspondence, we here at $brandwhg, feel you may not be in full control of your gambling and as such we would not be comfortable in allowing you to continue gambling with us, following this we have applied a 5 year self-exclusion to your account. Whilst self-excluded we will do all we reasonably can to ensure you do not open any new accounts across our network during this period of self-exclusion.

I lost £150 last week and received this after a telephone call, absolute BS. shame i actually liked 21casino

How can they put a self exclusion on your account when you haven’t asked to be self excluded 🤔 I’d tell em to either shut the account down for good or re open it as you’ve not asked to be self excluded.

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3 minutes ago, VillaLad said:

How can they put a self exclusion on your account when you haven’t asked to be self excluded 🤔 I’d tell em to either shut the account down for good or re open it as you’ve not asked to be self excluded.

I've heard of that happening before. Uk casinos are running scared of not complying with regulations and possible huge fines.

If they get a whiff someone is gambling outside their means they will just remove the problem by doing what they've done.

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@david1111 I know it don’t make much difference in the grand scheme of things but it’s called self exclusion for a reason it’s not called casino provider exclusion. If you was practicing some self loving I wouldn’t expect there to be someone else’s hand tugging it 😂 why can’t they just shut his account down rather than lying about it 🤔

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3 minutes ago, VillaLad said:

@david1111 I know it don’t make much difference in the grand scheme of things but it’s called self exclusion for a reason it’s not called casino provider exclusion. If you was practicing some self loving I wouldn’t expect there to be someone else’s hand tugging it 😂 why can’t they just shut his account down rather than lying about it 🤔

Yeah, it is a bit of a liberty them imposing it on you.

On the other matter, unless you are lucky. My bedroom only ever sees any action when the dart board is up

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