Rocknrolla

Allbritish/BTG Lost Bonuses Resolution

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5 hours ago, Rocknrolla said:

So when I won big on stream it was a bit of a joke but I said to celebrate its KFC's all round! So next stream I organised to do a £2,000 KFC giveaway although I couldn't get KFC vouchers it would be amazon instead. So now have 4k to giveaway and will think about how best to do it

is easy to get KFC voucher, Just Eat they do KFC delivery in UK, just get Just eat gift card £10 £20 £50, talk to just eat first they give you discount for spending £2k also ask for sponsored from just eat for advertising 😛  p.s (gift card is valid for every restaurant in Just Eat ) 

https://giftcards.just-eat.co.uk/

Edited by ISlot
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It will all make for a great stream and if you're happy that is the main thing. We all know they could have quite easily hidden behind the law and just refunded all stakes. Good Luck with the stream and I'm getting me a piece of that 4k.

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13 hours ago, Rocknrolla said:

So as you know when I did the BTG/KFC stream I had almost all the BTG slot bonuses saved at £5 to £20 and was doing a 2k free giveaway. Including the ones that did play out I estimated the bonuses costing me around 20k, not all deposited but mainly through table winnings. When doing a bonus hunt its always a risk as you never truly know it will save so I accept its my fault but in 5 years I've never not had one save. 

Allbritish casino have come up with this resolution below which I feel is more than fair - 

On the 11th of October, All British Casino was informed by SG that an automated process will be released to clear pending game rounds that have been left open for 24 hours, the so called “GDM Resolver”. Included was a snapshot of the current number of open rounds and the sum of all stakes. It was noted as a one time off process, but it was released as a permanent solution for these particular rounds.

The GDM resolver was released on the 23
rd of November. As a result the bonus games saved by Rock N Rolla were cancelled after 24 hours. This resulted in 12 bonus games being cancelled.

We immediately started investigation on our end and found cancellation requests from the game provider. After opening a ticket with the game provider it came to our attention that the GDM Resolver is an permanent tool, not temporarily. As All British Casino we asked if the tool could be removed from our modules, or that the 24 hours could be increased to 168 hours.

The response was as follows:

The game provider investigated and advised that there were only 12 bonuses. 

They have analysed each bonus trigger and calculated (and simulated where necessary) the average expected win for each one.

In total, the player accumulated 388.75 in trigger wins, and the expected total bonus win is 8,116.83. 

Therefore, if the player has been credited their trigger wins, then they should be awarded 8,116.83. 

If they have lost their trigger wins, then they should be awarded 8,505.58. 

--

We reminded them about our request and basically got told, this is not possible because the event of a game round not being finished is highly unlikely. Also that game rounds in general should be closed in seconds of the original wager.

So this means that our streamers, who we allow to save up bonuses are negatively affected by all content provider through SG.

Therefore we have made the decision to source the games from BTG which are available on the Microgaming platform, and disable them on SG so that our streamers can save their features.
These games include:
Opal Fruits (8
th of February)
Chocolates
Danger High Voltage
Donuts
Extra Chilli
Lil Devil
Lucky Streak MK2
Royal Mint
Slot Vegas
Star Clusters
The Final Countdown
White Rabbit
Bonanza
Who wants to be a millionaire
 

As All British Casino we offered to fund the hunt for 12 new features, where an alternative game for the following games needs to be selected as they are not available on Microgaming: King Maker, Dragon Born, Temple Quest Infinity, Monopoly Megaways, Mega Clusters.

We have also offered to double the prize money in the initial giveaway that was planned.

We hope that Rock N Rolla will agree so a new and exciting giveaway can be planned.

Kr. Jan
All British Casino

So I'll be again collecting the bonuses that would of been and doing a whole new stream with now a £4,000 free giveaway! I'll hopefully get them saved over the weekend and post the results/giveaway details on the forum. 

Thanks to Jan/Allbritish for this as like I said its more than fair and hopefully it works this time ha!

All I can say is they did an amazing job resolving this and the fact they even switched the platforms so it doesnt happend again, good job and it says a lot about the casino. I know every one will now say "what woul happen if non streamer would be in the same position and how would they react then" but the truth is we dont know. The fact they even doubled the giveaway is a good gesture they for sure didnt had to do that imo. Nice result at the end of the day even tho it took some time.

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12 hours ago, Miller26 said:

Don't take offence to this but the man has only just got his own money back and you are asking if the KFC giveaway is still on ?

 

Mate look at his account and his post, he is here on the forums just for the giveaways. 😂
tenor.gif

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Regarding the giveaway 

I remember now it was more for the youtube audience so let's be kind . 

Paul has now told me its called the wagamamma Giveaway. 

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Fair fudging play to them for this. There would be many of casinos who would have no doubt used the only t”s & c”s bollocks. Lets hope for one or two ronzas paul 😎🔥

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What a more than acceptable resolution by the casino msot definitely. Well done All British Casino. Probably one of few who actually appear to take care of their players, in this case their affiliated streamers. A very nice gesture with the giveaway aswell.

Look forward to the new bonus hunt result Mr Rolla.

 

Much love.

-W-

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3 hours ago, Miller26 said:

Regarding the giveaway 

I remember now it was more for the youtube audience so let's be kind . 

Paul has now told me its called the wagamamma Giveaway. 

The YouTube audience aka the scrounging fuckers. This giveaway will be interesting, I can see the servers collapsing under the weight of a sea of begging bellends fighting over the carcass of a KFC

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it is unusual for a casino to take such obviously creditable a stance . and I welcome the outcome as being realistic and fair ,in proportion to the potential loss ,and further the gesture to double the pot shows some sensitivity that has been missing from online casinos for some time . So a big Well done to All British casinos for an innovative response . I do hope the second attempt will be fruitful for all concerned , especially @Rocknrolla !!

Good result :thumbs_up:for everyone.

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5 minutes ago, Blacko said:

The YouTube audience aka the scrounging fuckers. This giveaway will be interesting, I can see the servers collapsing under the weight of a sea of begging bellends fighting over the carcass of a KFC

Shut it you grumpy prick 

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Kudos to ABC. They seem to have found a decent resolution to something that could have become messy. Nice work @Rocknrolla

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Am I the only one that finished reading that post and feel none the wiser what the outcome was?

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7 minutes ago, P0T3NT1AL said:

Am I the only one that finished reading that post and feel none the wiser what the outcome was?

Basically everything ended happily ever after.

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Good resolution in the end, looks like All British did a proper investigation too, so kudos to them. As others said, could easily have tried to get out of it but they have come up with a proper explanation and see the value in showing the likes of Paul and his followers that they are pretty decent to be fair 👏 

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14 minutes ago, drodgers2 said:

Good resolution in the end, looks like All British did a proper investigation too, so kudos to them. As others said, could easily have tried to get out of it but they have come up with a proper explanation and see the value in showing the likes of Paul and his followers that they are pretty decent to be fair 👏 

Nice dog it your pic mate .is that yours ?

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20 hours ago, Miller26 said:

Nice dog it your pic mate .is that yours ?

Sorry only seeing this now - It was my Miniature Schnauzer, unfortunately she passed away at the end of July with kidney failure. Great wee dogs. 

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1 hour ago, drodgers2 said:

Sorry only seeing this now - It was my Miniature Schnauzer, unfortunately she passed away at the end of July with kidney failure. Great wee dogs. 

A friend had the same dog and it had problems with his health .sorry for your loss champ ,looks a lovely dog

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Best outcome I think, hats off to All British it could of gone a very different way and Rolla wouldn't of been able to do much about it so fair play to them.

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Wow!! That is more than generous in my opinion..  took their time but fair play to British casino

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How did it end up last night, had to go while you were on Royal Mint. Any other big wins on Chilli or others? Video gone off youtube?

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