The UK Market

[david1111]

I've been playing for a while now with casinos under the L&L Europe brand which includes All British casino, Fun, No Bonus and a few others.

However, the scrutiny I have been put under is ridiculous. I've send all verification docs which were fine and shortly afterwards came the dreaded SOW 

I sent them docs which were initially accepted, but I am now receiving continuous emails telling me to have deposit limit and loss limits in place which I do have.

Under one of their casinos I have a daily deposit limit of £240 with a monthly loss limit of £800 so if I had 4 losing days in a row I couldn't then play there for the rest of the month.

I thought this was very fair and reasonable, but no, they think my deposit limit should be around £10 per day as it is with others in their brand.

At this level there is no point in playing so I told them to close all accounts under their brand.

The UK market is dying with this ridiculous scrutiny. I really don't know how long it can go on because people will simply not put up with it.

I still have the football pools site which I've had for years where they have a good range of slots and although verified I have never been contacted for anything further

Edited January 23, 2021 by david1111

[Sgt_bilk0]

As soon as you lose on a WINNING site - they throw the verification book at you mate. Its an excuse for them to bail out.

I got dug up and removed from a whole group for a typo on my email address!

Edited January 23, 2021 by Sgt_bilk0

[david1111]

1 minute ago, Sgt_bilk0 said:

As soon as you lose on a WINNING site - they throw the verification book at you mate. Its an excuse for them to bail out.

I got dug up and removed from a whole group for a typo on my email address!

They might as well stick to the European market. Doesn't make any sense

[ryans_slots]

34 minutes ago, david1111 said:

I've been playing for a while now with casinos under the L&L Europe brand which includes All British casino, Fun, No Bonus and a few others.

However, the scrutiny I have been put under is ridiculous. I've send all verification docs which were fine and shortly afterwards came the dreaded SOW 

I sent them docs which were initially accepted, but I am now receiving continuous emails telling me to have deposit limit and loss limits in place which I do have.

Under one of their casinos I have a daily deposit limit of £240 with a monthly loss limit of £800 so if I had 4 losing days in a row I couldn't then play there for the rest of the month.

I thought this was very fair and reasonable, but no, they think my deposit limit should be around £10 per month as it is with others in their brand.

At this level there is no point in playing so I told them to close all accounts under their brand.

The UK market is dying with this ridiculous scrutiny. I really don't know how long it can go on because people will simply not put up with it.

I still have the football pools site which I've had for years where they have a good range of slots and although verified I have never been contacted for anything further

lol £10 a month, a homeless person makes that daily. it's a shame how the UK market is going not just in casinos everything, everything associated with the UK is fucking me off I hate this country this stupid GOV, once I get my medical licence I'm out of this dump.

[david1111]

13 minutes ago, ryans_slots said:

lol £10 a month, a homeless person makes that daily. it's a shame how the UK market is going not just in casinos everything, everything associated with the UK is fucking me off I hate this country this stupid GOV, once I get my medical licence I'm out of this dump.

Sorry, I should have said £10 per day. Still pointless though

[ryans_slots]

1 minute ago, david1111 said:

Sorry, I should have said £10 per day. Still pointless though

my bad didn't read properly just woke up

[david1111]

2 minutes ago, ryans_slots said:

my bad didn't read properly just woke up

No you were right. I edited it

[Miller26]

This is Maltese casinos not understanding how sows should work .ask yourself why the likes of BetFair, skybet ,paddy Power and bet365 don't request these things ?

[ColourMeUp]

1 hour ago, david1111 said:

I've been playing for a while now with casinos under the L&L Europe brand which includes All British casino, Fun, No Bonus and a few others.

However, the scrutiny I have been put under is ridiculous. I've send all verification docs which were fine and shortly afterwards came the dreaded SOW 

I sent them docs which were initially accepted, but I am now receiving continuous emails telling me to have deposit limit and loss limits in place which I do have.

Under one of their casinos I have a daily deposit limit of £240 with a monthly loss limit of £800 so if I had 4 losing days in a row I couldn't then play there for the rest of the month.

I thought this was very fair and reasonable, but no, they think my deposit limit should be around £10 per day as it is with others in their brand.

At this level there is no point in playing so I told them to close all accounts under their brand.

The UK market is dying with this ridiculous scrutiny. I really don't know how long it can go on because people will simply not put up with it.

I still have the football pools site which I've had for years where they have a good range of slots and although verified I have never been contacted for anything further

Yep, very true, they don't give a toss if you're losing/breakeven. 

I've already told my story on here with ABC where they source of wealthed me on the 3rd day of playing, purely imo because I was up 4/5k or so. Told them I'd only ever deposited a few hundred of my own money and was playing with their money now essentially, and they got all uppity about it and wanted bank statements etc. When I told them I ran my own businesses they asked to see my companies financial books as well. 

Literally wrote a very rude email telling them to go fuck themselves, thanks for the money and please bar me for life from there and any other casino that they are afilliated with!

[Blacko]

1 hour ago, ryans_slots said:

lol £10 a month, a homeless person makes that daily. it's a shame how the UK market is going not just in casinos everything, everything associated with the UK is fucking me off I hate this country this stupid GOV, once I get my medical licence I'm out of this dump.

Casino restrictions doesn’t constitute classing our country as a dump lad.

[ryans_slots]

9 minutes ago, Blacko said:

Casino restrictions doesn’t constitute classing our country as a dump lad.

There is many reasons why I want to leave UK not just because of casinos lol

[MrUKHackz]

They will have based the £10 a day on your salary and the fact you have that deposit limits in place for that amount at the vast majority of their brands. I understand what you were doing leaving one brand at a bigger amount but think about it from the casinos POV with the huge fines.

Also anyone gambling over £500 a calendar month during this pandemic will be flashing alarm bells at the casinos end for all checks, that's a fact.

1 hour ago, Miller26 said:

This is Maltese casinos not understanding how sows should work .ask yourself why the likes of BetFair, skybet ,paddy Power and bet365 don't request these things ?

Not this time champ, L and L customer service is based in the UK for UK players, you can even phone them on the landline like a bookies. It's actually why they appear stricter as they DO understand the UK rules and how big the fines are.

 

[howfin]

My view is that the checks are a good thing. Let's face it, the vast majority of people spend way too much on gambling. Im not going to ask you what your salary is but £800/month seems excessive. Obviously, without knowing circumstances, that view could be very wrong. Its beside the point anyway. Most people can and will spend too much gambling. This stops a lot of people from doing their bollocks in so that to me can only be a good thing.

[david1111]

17 minutes ago, howfin said:

My view is that the checks are a good thing. Let's face it, the vast majority of people spend way too much on gambling. Im not going to ask you what your salary is but £800/month seems excessive. Obviously, without knowing circumstances, that view could be very wrong. Its beside the point anyway. Most people can and will spend too much gambling. This stops a lot of people from doing their bollocks in so that to me can only be a good thing.

Of course, that's the sensible approach, but quite simply I hate anyone telling me what I can or can't do

[Rocknrolla]

18 minutes ago, howfin said:

My view is that the checks are a good thing. Let's face it, the vast majority of people spend way too much on gambling. Im not going to ask you what your salary is but £800/month seems excessive. Obviously, without knowing circumstances, that view could be very wrong. Its beside the point anyway. Most people can and will spend too much gambling. This stops a lot of people from doing their bollocks in so that to me can only be a good thing.

Definitely agree with this! I would say that from the wild west the online world was recently seemingly unregulated to how it is now, it's changed massively in a short space of time, I would say all these recent changes are good but to leave it there for now as I can see players getting so pissed off they look for non ukgc casinos

[howfin]

7 minutes ago, david1111 said:

Of course, that's the sensible approach, but quite simply I hate anyone telling me what I can or can't do

No one does, but you do need to look at the bigger picture. I mean, just look at the forum here recently, people complaining about operators SOW'ing them while gambling on benefits. If you really are pissed off that you cant spend money gambling then to me as a bystander than thats a problem. This is the norm across the UK and has been forever. People gamble with money they shouldnt be gambling with or gamble too much of their wages. Its inevitable with gambling and theres no way to protect people except with tightening limitations for everyone. Either they do nothing and people complain about lax protection or they do something and people complain about things being too tight. It's a no win situation but Im personally on board with the changes we have seen recently. 

6 minutes ago, Rocknrolla said:

Definitely agree with this! I would say that from the wild west the online world was recently seemingly unregulated to how it is now, it's changed massively in a short space of time, I would say all these recent changes are good but to leave it there for now as I can see players getting so pissed off they look for non ukgc casinos

Yes and no right. I mean, perhaps that sort of thing is part of the process of recovery from addiction. Perhaps you have to go down that route and realise you wont get paid out by unregulated operators. Im no psychologist, but inevitably, there is no difference to dropping your bank balance on a licensed UK operator vs an unregulated one. If you are doing either, you have a problem, and restrictions arnt the problem there.

[ColourMeUp]

1 minute ago, Rocknrolla said:

 I can see players getting so pissed off they look for non ukgc casinos

Yes! And god forbid you end up at a Curaçao based casino

There is an element of duty of care in the casinos case, but it seems that a lot of source of wealth checks these days pry to far. 

There are plenty of people addicted to online gaming for example, you can spend thousands on that, should we be source of wealthing people for that? Same with buying clothes/jewellery, if I walk into a shop and want to buy a £800 watch I'd (and pretty much everyone alive) would be shocked if they asked to see my bank statements/pay slips to see if I could afford it! 

How far do you take things, do you want a complete nanny state where you need permission for everything you want to do/buy? Maybe if gambling is so bad, just ban it altogether, oh, they won't, it brings in to much money for the government, bit like cigarettes, alcohol, junk food! 

[Rocknrolla]

Just now, howfin said:

Yes and no right. I mean, perhaps that sort of thing is part of the process of recovery from addiction. Perhaps you have to go down that route and realise you wont get paid out by unregulated operators. Im no psychologist, but inevitably, there is no difference to dropping your bank balance on a licensed UK operator vs an unregulated one. If you are doing either, you have a problem, and restrictions arnt the problem there.

There isn't a difference between dropping your balance on both but a massive difference on winning from both but yeh like you said maybe it will be a wake up call for people not to do it again. I would say as well having tested (not deposited) a non ukgc, non gamstop casino its much more than player safety there are literally no rules! They will pass your details onto every other non gamstop piece of shit, they'll constantly spam you and amongst a a load more shite they will even refuse to close your account!

[Rocknrolla]

2 minutes ago, ColourMeUp said:

Yes! And god forbid you end up at a Curaçao based casino

There is an element of duty of care in the casinos case, but it seems that a lot of source of wealth checks these days pry to far. 

There are plenty of people addicted to online gaming for example, you can spend thousands on that, should we be source of wealthing people for that? Same with buying clothes/jewellery, if I walk into a shop and want to buy a £800 watch I'd (and pretty much everyone alive) would be shocked if they asked to see my bank statements/pay slips to see if I could afford it! 

How far do you take things, do you want a complete nanny state where you need permission for everything you want to do/buy? Maybe if gambling is so bad, just ban it altogether, oh, they won't, it brings in to much money for the government, bit like cigarettes, alcohol, junk food! 

Yeh its a strange one as having done it many times some have asked for it at the same time as others and some accepted and some didn't accept the same documents?! I understand its necessary but I have drawn the line a few times when they've gone way too deep asking questions like why did a send £10 to this person etc I just cba with that

[ryans_slots]

20 minutes ago, Rocknrolla said:

Definitely agree with this! I would say that from the wild west the online world was recently seemingly unregulated to how it is now, it's changed massively in a short space of time, I would say all these recent changes are good but to leave it there for now as I can see players getting so pissed off they look for non ukgc casinos

the more they fanny around with petty rules and regs will drive players to unlicenced casinos.

[howfin]

1 minute ago, Rocknrolla said:

There isn't a difference between dropping your balance on both but a massive difference on winning from both but yeh like you said maybe it will be a wake up call for people not to do it again. I would say as well having tested (not deposited) a non ukgc, non gamstop casino its much more than player safety there are literally no rules! They will pass your details onto every other non gamstop piece of shit, they'll constantly spam you and amongst a a load more shite they will even refuse to close your account!

I know what you are saying about the winning part and yes you would in most cases be paid out by a licensed operator in the UK, however, lets face it, winning is the worst thing that can happen and simply serves in prolonging any given persons addiction. If someone is putting in more than they can afford each month then its only a matter of time being winnings are dumped back. Winning on an unregulated place is probably the best thing that can happen as you will very quickly learn your winnings will not be paid and that is the big wake up a lot of people need to move on.

[Levskie101]

It’s a broad subject isn’t it. Depending your stance will depend your outlook.

Personally I think it’s gone to far but that supports my agenda and I can see why we are where we are. If however they are serious about tackling addiction then they would need to incorporate some type of universal monthly deposit limit across all UK operators. Which leaves the door open for the unlicensed ones. I would never want a blanket deposit limit though!  
 

To me the real questions is will other addictions take over? In my opinion people will find a way to spend the money no matter what. Perhaps prevention is better than the cure. Tackling it at an early age because let’s be honest no fucker tells you the absolute pitfalls of gambling when you are a youngster. 

[ColourMeUp]

2 minutes ago, Rocknrolla said:

Yeh its a strange one as having done it many times some have asked for it at the same time as others and some accepted and some didn't accept the same documents?! I understand its necessary but I have drawn the line a few times when they've gone way too deep asking questions like why did a send £10 to this person etc I just cba with that

Yes! The only acceptable time to have your accounts scrutinised is when you're getting a mortgage or a large loan imo.

Here's a free business idea for you! - Start up a business which is a one stop shop for ID, employment confirmation,  plus any of the other verification things that casinos ask for when signing up. Once you've completed the process a customer is issued with a unique code which can be inputted into any casino when signing up. 

Would save a lot of hastle on the casinos end as well as time and stress for the customer. 

[ColourMeUp]

7 minutes ago, Levskie101 said:

erhaps prevention is better than the cure. Tackling it at an early age because let’s be honest no fucker tells you the absolute pitfalls of gambling when you are a youngster. 

It's been a while since I was at school and maybe they do talk about gambling addiction, but I very much doubt it. 

Should deffo be alongside drugs, sex ed etc. 

[ColourMeUp]

40 minutes ago, ColourMeUp said:

Yes! The only acceptable time to have your accounts scrutinised is when you're getting a mortgage or a large loan imo.

Here's a free business idea for you! - Start up a business which is a one stop shop for ID, employment confirmation,  plus any of the other verification things that casinos ask for when signing up. Once you've completed the process a customer is issued with a unique code which can be inputted into any casino when signing up. 

Would save a lot of hastle on the casinos end as well as time and stress for the customer. 

Linked to this- this would then be able to help casinos and customers be able to gamble responsibly because you could have a deposit limit which then covers all casinos. 

It really annoys me that casinos think their doing their bit for responsible gambling by allowing you to set deposit limits, but what's the point when there's endless amounts of casinos and brands you can sign up to!? Defeats the object. 

In my case Grosvenor are happy with me having a £3k/month deposit limit, but then so are Betfair, Genting, Bet365 etc etc. Can I afford to lose £3k/month, yes, could I afford to lose £3k/month at the 8 sites I currently have accounts with, hell no, I'd be fucked. 

I think a net deposit limit that covers all regulated casinos would be great.