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3000x ++ Danger High Voltage


Cai

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So I have 5k cashing out, just received this email this morning which fucked me off, although it is not saying there taking the winnings... but I am not sure...

They are saying I am abusing promotions by playing at several of there sister casinos I mean come on this is 2018 why is this shit still happening .... 

I could care less about them banning my accounts, but the fact is there banning me for winning, I always take a bonus to prolong play and 99% of the time i lose

But on the rare occasions I win there is always some crap like this...

 

Really hope they are going to pay it or I am going to be fuming...

What do you think about this?

 

Dear Mr xxxxx,

After a review of your account by our compliance and risk team, it has become clear that you are attempting to abuse promotions.

As per clause 13.2 of the General Terms and Conditions we reserve the right to terminate your account at any time for any reason. Therefore, the following actions have been taken:

1. Your account has now been terminated effective immediately.

2. Any remaining funds in your account have been returned to you - £5000.07.

3. You are banned from the group.

If you attempt to open any further accounts on the Network they will be terminated and any funds accumulated will be confiscated. A list of sites can be seen by following this link: 

https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRSearch.aspx?ExternalAccountId=38720

Regards
Casino Management


Dream Jackpot
https://www.dreamjackpot.com
Email: accounts@dreamjackpot.com
Live Chat available on https://www.dreamjackpot.com
18+ Please Bet Responsibly - We believe in Responsible Gambling,
For more information go to www.gambleaware.co.uk

Let's Talk About Responsible Gambling - find out more at www.ResponsibleGamblingWeek.co.uk

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22 minutes ago, Legendary Hamster said:

Presumably they would be willing to refund you any losses from those sister sites then... LOL

Seriously though, they should be recognising your details and refusing to give you the bonus if it's such a big deal.

Exactly , reading other peoples posts about the same thing happening to them they got there winnings so I think I will get paid..  

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They are banning everyone these days, you will get your money first.

I was told by support yesterday that my bonus ratio was 30/70 so I was "safe" for the time being. Apparently, even as a affiliate I'm not safe from being banned at some point.

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32 minutes ago, Legendary Hamster said:

 

Sounds like you'll be alright tbf, but it's annoying because if they're going to pull a stunt like that then they shouldn't have taken your money on the other sites in the first place...

I withdrew £2000, and £3000 from other 2  of there casinos and £5000 from this one so I guess there not happy with winners ... but I also registered and played about about 10 other non affiliated casinos in between and done my balls in, this last win made up for it.

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23 minutes ago, Nicola said:

They are banning everyone these days, you will get your money first.

I was told by support yesterday that my bonus ratio was 30/70 so I was "safe" for the time being. Apparently, even as a affiliate I'm not safe from being banned at some point.

It's silly, different casino same network it should not have any conflicts in my opinion, they expect us to check every casino? they are using there grey area term which they can ban for any reason they see fit, stupid practice and shady...

 

I will just take my money elsewhere, there loss....

Edited by Cai
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48 minutes ago, Cai said:

I withdrew £2000, and £3000 from other 2  of there casinos and £5000 from this one so I guess there not happy with winners ... but I also registered and played about about 10 other non affiliated casinos in between and done my balls in, this last win made up for it.

Ahhh... I see, I thought the £5k was from a single site.

Take it, buy something nice and never look back... 

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1 hour ago, Legendary Hamster said:

Ahhh... I see, I thought the £5k was from a single site.

Take it, buy something nice and never look back... 

The £5000 was from the site i got the danger win,  but i also won £2000 and £3000 from 2 of there sister casinos

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