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Allowed to deposit even though excluded on partner sites


Mc15

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3 minutes ago, h0tsh0t87 said:

But if she won she would have complained she never got her winnings and would have complained wanting them  as she didn't know they were affiliated ??? So your the one not making sense 

 

so so if she won she would have complained she couldn't get her winnings and you would have told her she entitled to them as they allowed her to sign up 

 

she lost so she complained and you said she should get her money back as she shouldn't have been able to sign up 

 

so either way her gamble wasn't a gamble as both ways benefit her 

I would never tell anyone that you idiot as I know she would have no chance of getting her winnings . Again you just make shit up and believe it . Give your head a wobble 

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Just now, Miller26 said:

We are just going around in circles and I don’t want to be falling out with any long term members on here so I’m going to leave it there mate .

I’m not gonna fall out with anyone I’m just putting across points from the other side of the fence 

  • Keeemon 1
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So u self excluded(I'm guessing because u were gambling beyond ur means) u then find a casino you can deposit at and now that u haven't won u want ur deposits back? If u had won would you want the winnings or just your deposits back? Sorry to sound like a prick but you were more than happy to gamble your money so take it in the chin and move on 

  • Keeemon 1
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Not sure why your finding it so hard to understand! Of course I accept those things. But I have admitted to having a problem. 

 

The point is if they had kept to thte duty of care and by their terms and conditions which says if you are excluded on one of their sites your excluded from all of them I should not have been allowed to reopen an account and make deposits. 

 

So they gailed to protect me as they knew i had a problem. The rest actually doesn’t matter. Weather it’s right or wrong in the actions on my part. It’s factually right they should refund ny deposits legally. 

 

So so yes I am going to try to sort the shit situation I got myself in and I feel they have a a responsibility which they failed to keep. 

 

Ive already gone over my part and feelings and your missing the point of the post. 

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I've done similar things in the past but never asked for my money back. The only time I did was when a site (playfrank) had a non functioning responsible gambling section which wouldn't allow me to time myself out for a while or set deposit limits which I believe is there responsibility. 

I think it's optimistic to try and get your money back, however I hope you do as I will never side with a casino.

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@h0tsh0t87 you really need to learn to read properly. I have accepted my responsibility I have got help through Gamcare and I used GamStop I’m taking it very seriously 

 

but it I do believe I have grounds to ask but my deposits back and I have spoken to a solicitor who dealt with this before and and I have been told I have grounds to ask for my money back they are breaking their terms and conditions to suit them 

 

I was shut down by a site because of this and I was not refunded and lost my bonuses and money I did not complain 

 

but they have done nothing to prevent me feeding my gambling knowing I am not a player who is in control. 

 

Its disgustibg and and I hope they realise they need to be more careful and out a better system in place to help other people of have weakness with it. 

 

 

  • Keeemon 1
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10 hours ago, Garryboy001 said:

So u self excluded(I'm guessing because u were gambling beyond ur means) u then find a casino you can deposit at and now that u haven't won u want ur deposits back? If u had won would you want the winnings or just your deposits back? Sorry to sound like a prick but you were more than happy to gamble your money so take it in the chin and move on 

You have clearly not read the complaint properly. I future I suggest reading through the complaint.

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51 minutes ago, h0tsh0t87 said:

We have all tried to explain this to her but she can't accept responsibility and other people encourage her actions instead of getting her to realise she needs lots of support 

I’m going to give you some advice here , someone with the mental capacity of yourself who fails to understand this complaint should not be gambling or even be allowed a knife and fork.

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Guest centipede

whilst yes she should not have played there, at the same time a casino should not be given a no lose gamble with regards someones money. given that they definitely would NOT have paid her out if she had won, she is for sure entitled to her money back, end of story.

Once you have excluded and told them you have a gambling problem, it is the casinos responsibility to protect you, which includes restricting you on all of their sister sites and suchlike. 

We know that addiction can lead us to do whatever it takes to get our 'fix', this is exactly why when you admit you have no power over the addiction and put things in place to protect yourself, then it falls on the casino to do the right thing and not accept a new account to start depositing money into.

 

I dont really understand peoples argument that she should take responsibility, she took responsibility by saying she had a problem and self excluded. That should have been the end of her gambling days with the casino for as long a period as is in their terms and conditions

Edited by centipede
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28 minutes ago, h0tsh0t87 said:

Miller stop having digs ? As your language and the way you write messages suggests your still a mentally under developed adult because if anyone has a different opinion than you they are wrong 

You are hilarious. If you had the same opinion all the time instead of changing it In each thread you write in I would have a little more respect for it . 

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How do you guys dont understand?
@Mc15 Has stated many times that he\she knows about gambling problems and takes all the responsibility for it. But since casino broke the TOS its in right to get the deposits back. Why? If you brake TOS they will take your money without any questions so why wouldnt you do the same if there is an option? Most of them take your money just cus you make one fucking bet\spin that was not intentional over the bet size stating in TOS when playing with bonus. If there would be cashout instead of loss Im sure they would try not payout cus of self-excluding. 
So fuck them and try to get your money back, they would not lose their sleep over taking your money thats for sure.

Edited by crazyrightmeow
  • Keeemon 1
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