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One of the Many Dangers of Online Roulette!


Rocknrolla

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Spins that don't register!!

So one of the most frequent other dangers to online roulette which seems to be happening more often is the spin that didn't register! I've probably had it happen to me about 30 times and is it just coincidence that only about 5 times it worked in my favour and about 20 of the failed ones I had serious money on a jackpot number?!

I'm not saying its rigged but like todays one (link below) it always seem to happen for no reason, you can see I placed the bet 1min before the spin, there was no lag etc and a big punt finally came in and oh ofcourse it didn't register and ofcourse the next spin did and it was a loss!

You can fast forward it to around the 1.50 mark as I only uploaded it in full as I sent this off to them and wanted to show from opening the game to the dodgy spin! I was on a wee bit of tilt and as my deposit limit there is £250 I just went straight for it!

Odds of getting paid out in full 100/1, odds of getting a £250 bonus 1/50! ?

 

 

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5 minutes ago, Rocknrolla said:

Spins that don't register!!

So one of the most frequent other dangers to online roulette which seems to be happening more often is the spin that didn't register! I've probably had it happen to me about 30 times and is it just coincidence that only about 5 times it worked in my favour and about 20 of the failed ones I had serious money on a jackpot number?!

I'm not saying its rigged but like todays one (link below) it always seem to happen for no reason, you can see I placed the bet 1min before the spin, there was no lag etc and a big punt finally came in and oh ofcourse it didn't register and ofcourse the next spin did and it was a loss!

You can fast forward it to around the 1.50 mark as I only uploaded it in full as I sent this off to them and wanted to show from opening the game to the dodgy spin! I was on a wee bit of tilt and as my deposit limit there is £250 I just went straight for it!

Odds of getting paid out in full 100/1, odds of getting a £250 bonus 1/50! ?

 

 

I know when this happened to you a few times before and you sent of footage to a couple of casinos as you recorded all your sessions....just curious what the general response was?

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Just now, Brownman24 said:

I know when this happened to you a few times before and you sent of footage to a couple of casinos as you recorded all your sessions....just curious what the general response was?

Depends on the casino and the response from the provider. If the casino say went down for some reason then they would pay it for sure, however if they hadn't then they will wait for a response from the provider which 99.9% of the time is that there was something wrong from the players end with their internet.

If the amount isn't that big and you play at their casino quite a bit or a vip then sometimes the casino will honour the bet and pay it. When this happened to me on Energy Casino and Vegas Hero Casino they refused to pay but offered £500 bonus with a small wager but they did also say that had I been playing with them for a while they may have been able to use that as leeway to get me the full payment.

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It's Internet connection or browser old cookies. It happened to me few times on blackjack tables. I bet behind several seconds in advance and then it gets declined and players lose. Luck there. it happens to me because of my Internet connection. I did also cheated thank to that. 

There Is a flaw in evolution softwareon mobile devices. What happened ls several times is I saw player and dealer cards then, if it was bad for me - I cancel my bet behind, because seconds were still counting. I found out I can trigger this bug when my Internet connection is weak and it goes from full HD to low quality. Then video gets ahead of timer. But haven been experimenting much with it. 

Edited by CherryPi
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2 minutes ago, Jakefraser94 said:

have they given an reason as to why this happens ? or just machine malfunction voids all play bla bla . 

"I have received the video and escalated it to the casino operations team. As soon as they have reviewed the video, I or a member of the team, will be in touch right away."

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That is guttering mate! Hope after you send in the footage they payout. Hard to see how they could blame your internet connection when there is clearly no lag etc and the bet was placed well in advance. Had this happen to me on lightning roulette, didnt cost me no where near this (would have won around £100) but was fudging raging! Filed a complaint etc but never got anywhere, was told there was no record of the bet so basically fudge off! Keep us posted with the outcome. 

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2 minutes ago, Rocknrolla said:

"I have received the video and escalated it to the casino operations team. As soon as they have reviewed the video, I or a member of the team, will be in touch right away."

ha , sounds like something that would be followed by " but as a goodwill gesture " 

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1 hour ago, Rocknrolla said:

Spins that don't register!!

So one of the most frequent other dangers to online roulette which seems to be happening more often is the spin that didn't register! I've probably had it happen to me about 30 times and is it just coincidence that only about 5 times it worked in my favour and about 20 of the failed ones I had serious money on a jackpot number?!

I'm not saying its rigged but like todays one (link below) it always seem to happen for no reason, you can see I placed the bet 1min before the spin, there was no lag etc and a big punt finally came in and oh ofcourse it didn't register and ofcourse the next spin did and it was a loss!

You can fast forward it to around the 1.50 mark as I only uploaded it in full as I sent this off to them and wanted to show from opening the game to the dodgy spin! I was on a wee bit of tilt and as my deposit limit there is £250 I just went straight for it!

Odds of getting paid out in full 100/1, odds of getting a £250 bonus 1/50! ?

 

 

Its a £5400 payout for a bet that is either paid or not, if it is, happy days Genting gets some big up love.. if its no, but we would like to offer you a... furry pumpkin for Halloween as a gesture of good swill, then give Pete a quick call at gHQ and mention this thread...

Sure with the your voice matched live play video VS their api time stamped server & licencee software provider of the wheel you were playing on, accepting the encrypted bets, it would be hard for them not to honour this one Paul!!

Odds now 50/50 :gandalf:

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There is no doubt in my mind that you have been swindled.....obviously the server detected the big bet during the spin and knew the liability would be great so the software issued a glitch precisely to deal you out of the game.....plain and obvious theft.  Of course perish the thought that a casino would do such an underhand thing........  They are all sharks and people like you and me pay the bill and suffer the ludicrous explanations that perhaps your internet was faulty...etc.... 

You placed the bet in good time and have been robbed....simple as that. BAST***S

Edited by Solario333
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15 hours ago, Solario333 said:

There is no doubt in my mind that you have been swindled.....obviously the server detected the big bet during the spin and knew the liability would be great so the software issued a glitch precisely to deal you out of the game.....plain and obvious theft.  Of course perish the thought that a casino would do such an underhand thing........  They are all sharks and people like you and me pay the bill and suffer the ludicrous explanations that perhaps your internet was faulty...etc.... 

You placed the bet in good time and have been robbed....simple as that. BAST***S

Honest and best post in my book 

These things never happen out of play, the pattern is simple to understand or follow, it's a simple way of the casino saying.................No Thanks on that bet, even more stranger it lands, Sooo do they have protection with a delay ?

Sketchy stuff 

This picture still baffles me, just what are the chances ?

 

 

495963988_ScreenShot2018-07-02at22_22_55.png.c4f71148ddb44d9c7002b62537538b84.png

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12 hours ago, Poker said:

Any action from gHQ @Rocknrolla in response to your payout yet?

Yeh an interesting response. They conceded that the operator was at fault however they also apparently picked up that I had tried this bet a number of times before. So they said the operator will not be paying out, I said thats fine and I'll leave then they said they will speak to the manager and let me know on Monday.

I think the best they'll offer is £500 bonus and to be honest anything less than 2k and I'm gone! I'll take great pleasure in closing my account as it makes no sense for them to not pay me as going by my account they can tell they'll no doubt get it back, maybe in even less than 5mins! So they'll lose out a lot more long term than that 5k and I like to punish poor business judgement so will enjoy closing my account and losing my money elsewhere!

 

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22 hours ago, Bangers said:

This picture still baffles me, just what are the chances ?

495963988_ScreenShot2018-07-02at22_22_55.png.c4f71148ddb44d9c7002b62537538b84.png

1/37.. if you are referring to a single number or single number repeater, regardless of repetitiveness on a live wheel, or do you mean, the 3x 3's in a row, which is 1/1444 odds?

Sat at the same wheel, for say 1030-40 spins (average day's worth of real spins, subject to not getting mr or mrs clever dick croupier and their fast, short mixer spins or oh I have spun the ball out on the floor and it has got chewing gum, dandruff or ants droppings on it!) you would get a double, once or twice, for the same number you play, on a 48%/50% basis (roughly) bit like heads & tails odds, but the casino has the slight edge with the house! :gandalf:

 

 

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34 minutes ago, Rocknrolla said:

Yeh an interesting response. They conceded that the operator was at fault however they also apparently picked up that I had tried this bet a number of times before. So they said the operator will not be paying out, I said thats fine and I'll leave then they said they will speak to the manager and let me know on Monday.

I think the best they'll offer is £500 bonus and to be honest anything less than 2k and I'm gone! I'll take great pleasure in closing my account as it makes no sense for them to not pay me as going by my account they can tell they'll no doubt get it back, maybe in even less than 5mins! So they'll lose out a lot more long term than that 5k and I like to punish poor business judgement so will enjoy closing my account and losing my money elsewhere!

 

Hmmm, like you say, that would be a bad result for them tbh, the way you play Paul!!! :moneyfly:

Knew it would be the receipt end of the bet at fault, with the supplying software providers, it always is, as the "renters" they have an "agreement" with the leaser of the licence holder in Malta, Romania or The Marshals Islands!!! of the game, to always use the "Rob Peter to Pay Paul" argument!!

There is NO way, that they can use any historical or archived "random" game play malarkey, by saying you did X then did X again, I bet the same #'s 24/7/365 which would mean I will never get paid either, in their reply, that would be contriving their agreement with the software providers licence and would also be classed as against (loosely) the UK data act.

Their poor business judgement in this particular play, would definitely be a punishment, if they do not pay you the £5400.00 they actually owe you for the bet, that looking (roughly) at the time stamps, was placed, registered and then transported to their acceptance servers!

It is not only you playing Paul, that would take note of a poor decision by gHQ, as there are many hundreds of people that play at Genting's on and off line, that it would leave an impression with and alos a bad taste.. eg: if they do that to a public domain player like you, then why should I/They play at Gentings anymore!!!

Anyway let us all know, now you get along, if they need geeing up with some "technical" assistance, from your "live" play and "live" sound clip, sure we can break it down into sub-frames and classify, that the FRB (frame rate buffer) and / or way the bet was rejected, after confirmed play, is not the lazy excuse that "other" lessor Casinos would give.. sorry your wifi / router was to blame.. Genting's would not normally do this, as their internal data teams and IT ladies & gents, are at the top of their game in the Industry!

If you do get a £500 or £X bonus and that is their final outcome.. just turn it (and another 5-10k of loose rolla play!) into £100,000k like you did from nothing last year, withdraw it all, then close it off!!

As I said, either way (wait for their answer / offer first!) would definitely give Pete or one of his lower exec team a call or sms to gHQ, enquire about the money you are owed.. in full!! :wink:

 

Edited by Poker
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4 hours ago, Poker said:

1/37.. if you are referring to a single number or single number repeater, regardless of repetitiveness on a live wheel, or do you mean, the 3x 3's in a row, which is 1/1444 odds?

Sat at the same wheel, for say 1030-40 spins (average day's worth of real spins, subject to not getting mr or mrs clever dick croupier and their fast, short mixer spins or oh I have spun the ball out on the floor and it has got chewing gum, dandruff or ants droppings on it!) you would get a double, once or twice, for the same number you play, on a 48%/50% basis (roughly) bit like heads & tails odds, but the casino has the slight edge with the house! :gandalf:

 

 

Yeh understand what your saying @Poker but these things just don't sit well with me, 37 sections on the wheel and 3 comes out 5 times in 10 spins 

I find that very VERY odd, I do believe in coincides like many others BUT these situations I feel just look very suspicious  

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4 hours ago, david1111 said:

@Rocknrolla it just needs someone with an ounce of sense to take a look and make a sound business decision.

As you say, their loss if they don't. 

It is immaterial if they pay you now since a criminal act of negligence has taken place,on their part. They do not intend and will not take ownership of the material gain or loss of thier own operation and as such do not deserve a gaming License.  

This is a substantial breach of Trust and is now the normal attitude of all online and land based casinos. They will manipulate by computer and then say you are at fault. Its utter Bullshit. 

Theft appears to be legal online so watch out.....

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