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Showing results for tags 'videoslots'.
Found 5 results
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Hello, I am after some advise/help on my situation. In october of 2021 my videoslots account had been blocked for a random security check. I have been waiting months emailing ever other week and they keep saying the same thing. They say the correct team have my information and they will email me as soon as I am verified. It’s been months and still nothing has changed! At the start of January I had a phone call from videoslots asking me a lot of security questions, I answered them all and he said he will forward these details to the correct team. I am still waiting for my account to be sorted so I am to withdraw some money I have in there. please can anyone give me some advise or help. thanks :)
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Hadn’t played at Videoslots for almost 2 years until yesterday… had to verify my ID, address and payment card again which was fair enough since I have changed address since I last logged on to Videoslots. Had a stroke of luck on lightning roulette almost instantly and the balance was at £40k. Tried to withdraw last night, account wasn’t verified. Logged in this morning, fully verified but still unable to withdraw… contacted live chat who said I can now withdraw the funds, so I have £40k pending withdrawals but I am seeing a lot of awful reviews regarding payouts and accounts being locked after withdrawals have been processed and funds never showing up on trustpilot?! I never used to have any problems at video slots and would just like some peace of mind here !
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Click here to read the Videoslots Review!
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Okay so to those of you that don't know, certain providers have variable maths models for there games, for instance Play'n GO have 2 versions of Book Of Dead, 94.2% RTP is the lowest version and 96.21% is the highest version. In a nutshell, Videoslots are now running on the lowest versions of these games for the UK which they announced in Feb but you probably wouldn't of seen it as its hidden on a back page, you'd think something like that would be front page news! How does this effect you as a player? It has a massive effect, 2% difference in RTP will lower your expected game time by around 30% What does this mean to you? It means if you're going to play Play'n GO, Pragmatic Play, Red Tiger or IGT then I suggest you play anywhere but Videoslots, if you wondering about all the other providers, they have a fixed RTP and will be the same at any casino, it's just the 4 providers listed above.
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Bit of a disappointing win although it’s still very good I thought it would have paid a lot more! Dropped a few £82’s in
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