SugarAndSpice

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About SugarAndSpice

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  1. SugarAndSpice

    Withdrawal problems

    They have blocked my account so can’t even try that and also on there when I was playing it did say I had maximum funds and wouldn’t allow a deposit so probably wouldn’t have worked anyway
  2. SugarAndSpice

    Withdrawal problems

    I have sent them what they asked for I just don’t understand why they need to know I went to the coop and spent £29.19 because it’s the only thing that the calendar statement didn’t tell them was what I used my card to buy everything else was on the statement
  3. SugarAndSpice

    Withdrawal problems

    I did speak with the gambling commission and they confirmed that because it showed all incoming and who paid in then that’s acceptable. I won the money then verified my account managed to withdraw £2k in 4 transactions and had to contact customer service as it wouldn’t allow anymore and then that’s when they wanted more in-depth information
  4. SugarAndSpice

    Withdrawal problems

    I have sent it this morning
  5. SugarAndSpice

    Withdrawal problems

    But on the calendar view statement it says who the money is from just doesn’t say where I use my card
  6. SugarAndSpice

    Withdrawal problems

    They have suspended my account and have told me that unless I send in what they require and anything extra they ask for then I won’t receive my balance
  7. SugarAndSpice

    Withdrawal problems

    Was on mirror bingo on slots I did speak with UKGC on wed and asked them if that was fine to send the calendar view statement and they said yes as it showed who credits were from also direct debits and if you transferred but just showing visa when using ur card but then the casino came back saying they wanted the full statement so that’s been sent just need to wait and see what else they ask for because that’s what they done when I was verifying my account with them
  8. SugarAndSpice

    Withdrawal problems

    It’s crazy there’s no need if there’s legit money going into ur account that ur playing with what does it matter where u spend ur money or if u transfer it to another account
  9. SugarAndSpice

    Withdrawal problems

    This is all for lifetime deposit of £200 at £10 each time
  10. SugarAndSpice

    Withdrawal problems

    I have done after sending the calendar view I have sent them a full statement, I understand they have to know where ur money comes from and as u can see from the statement I sent it shows and has the company where I crossed it out but I just don’t understand where in aml they would have to see detailed outgoings
  11. SugarAndSpice

    Withdrawal problems

    I didn’t redact the information I sent them a calendar view bank statement, it shows all outgoings and incomings only thing they couldn’t see with the outgoings was where it was spent It just say I have uploaded just a small part to show but I have scribbled out names which I didn’t do on the one I sent to site seems to me they are wanting to know where my money comes from but also everywhere my money is spent which really is none of there business if my money is legit which shows on my statement
  12. SugarAndSpice

    Withdrawal problems

    Very quick to take ur money but when u win that’s it game over
  13. SugarAndSpice

    Withdrawal problems

    Seems I am going to need more than luck haha
  14. SugarAndSpice

    Withdrawal problems

    I have £20k sitting to be withdrawn but had hassle with verification to get it out, I have so far received £2k in withdrawals from them but after sending a calendar view bank statement they send me this, anyone know what kinda checks they are making a feel like a criminal for winning